Privacy Policy

Last updated: 9/16/2024

Modern Cabinet Remodelers (“we,” “us,” or “our“) is committed to protecting the privacy of our website visitors and customers. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website www.moderncabinetremodelers.com (the “Site“) or interact with us.

By accessing or using our Site, you agree to this Privacy Policy. If you do not agree with our practices, please do not use our Site.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Request an appointment
  • Contact us via forms, email, phone, or SMS
  • Subscribe to newsletters or promotional materials

Types of personal information collected include:

  • Name
  • Email address
  • Phone number
  • Home address
  • Project details

Non-Personal Information

We collect non-personal information automatically as you navigate through our Site. This information may include:

  • IP address
  • Browser type and version
  • Operating system
  • Referring website
  • Pages viewed and time spent on the Site
  • Clickstream data
  • Date and time of visit

2. Legal Basis for Processing Data

We process your personal information based on the following legal grounds:

  • Consent: When you provide your personal information, you consent to its processing for the purposes stated.
  • Legitimate Interests: Processing is necessary for our legitimate interests, such as improving our services and marketing.
  • Contractual Necessity: To fulfill our contractual obligations to you, such as scheduling appointments.

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • Service Provision: To schedule appointments and provide our remodeling services.
  • Communication: To contact you via phone calls, SMS messages, or emails for inquiries, confirmations, updates, and marketing communications.
  • Personalization: To tailor our services and communications to your preferences.
  • Analytics: To analyze usage patterns and improve our Site and services.
  • Advertising: To deliver relevant advertisements and promotional materials.
  • Legal Compliance: To comply with applicable laws and regulations.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to collect information about your interactions with our Site.

Types of Cookies Used

  • Essential Cookies: Necessary for the Site to function properly.
  • Performance Cookies: Collect information about how you use our Site.
  • Functional Cookies: Remember your preferences to enhance your experience.
  • Advertising Cookies: Used for delivering relevant ads and measuring their effectiveness.

Third-Party Cookies

We use third-party services that may set cookies on your device:

Managing Cookies

You can control cookies through your browser settings. Please note that disabling cookies may affect the functionality of our Site.

5. Third-Party Services

We do not share your personal information with third-party companies for their direct marketing purposes. However, we use third-party services that may process your data:

  • Google Analytics and Facebook Pixel for analytics and advertising.
  • These services collect data according to their own privacy policies.

6. User Consent and Opt-Out Options

By providing your contact information, you consent to receive communications from us. You may opt-out of:

  • Emails: Click the “unsubscribe” link in any promotional email.
  • SMS Messages: Reply “STOP” to any SMS message received.
  • Phone Calls: Inform us during the call or contact us to request no further calls.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Criteria for determining retention periods include:

  • Duration of our relationship with you
  • Legal obligations to retain data
  • Dispute resolution and enforcement of agreements

8. Data Security Measures

We implement technical and organizational measures to protect your personal information:

  • Encryption: SSL certificates encrypt data transmitted between your browser and our Site.
  • Secure Storage: Data is stored on secure servers with access controls.
  • Regular Monitoring: We monitor our systems for vulnerabilities and attacks.
  • Employee Training: Staff are trained on data protection practices.

9. Your Rights Under Privacy Laws

Depending on your jurisdiction, you may have the following rights:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your personal information.
  • Restriction: Request restriction of processing your data.
  • Objection: Object to processing based on legitimate interests.
  • Data Portability: Request transfer of your data to another service provider.

To exercise your rights, please contact us at customers@moderncabinetremodelers.com.

10. International Data Transfers

While we offer services within the United States, our Site is accessible internationally. If you access our Site from outside the U.S., please note:

  • Your information may be transferred to and processed in the United States.
  • Data protection laws in the U.S. may differ from those in your country.
  • By using our Site, you consent to the transfer of your information to the U.S.

11. Children’s Privacy

Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us to have it removed.

12. Do Not Track Signals

Our Site does not respond to “Do Not Track” (DNT) signals. Third-party services used on our Site may honor DNT signals; please refer to their policies for more information.

13. Dispute Resolution

If you have any concerns or disputes regarding our privacy practices, please contact us first. We will do our best to resolve the issue. If we cannot resolve it to your satisfaction, you may have the right to file a complaint with a supervisory authority.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be effective upon posting to this page with an updated revision date. We encourage you to review this policy regularly. Your continued use of the Site after changes are posted constitutes your acceptance of the updated Privacy Policy.

15. Contact Us

If you have any questions, concerns, or comments about this Privacy Policy or our data practices, please contact our Support Department:

By using our Site, you acknowledge that you have read and understand this Privacy Policy.

Appendix

Third-Party Privacy Policies

For more information on how third-party services handle your data, please refer to their privacy policies:

Managing Your Preferences

  • Cookies: Adjust your browser settings to manage cookies.
  • Communications: Contact us to update your preferences or opt-out.